Frequently Asked Questions

Welcome to our FAQ Page

FAQ

  • Once we receive your order, please allow no less than three business days. If the item is not in stock.
  • All orders are posted out Monday - Friday.
  • Our chocolates are made fresh and are best enjoyed within 10 days of purchase.
  • Store in a cool place.
  • Our chocolates are best eaten with 10 days of purchase.
  • Keep in a cool place or fridge.
  • Keep them out of direct sun.

Nut Allergy

We do use nuts in our kitchen, although we work to a very clean standard, it is not advisable to order for someone with a nut allergy.

Products

  • We use Callebaut Belgian chocolate.
  • Chef Rubber.
  • Keylink for other chocolate products.

We use recycled boxes where we can as the companies are slowly changing their process.

Shipping

  • Royal Mail
  • 1st Class Royal Mail (1-3 days)
  • Tracked 24 (Next Day)
  • Special Delivery Guaranteed by 1pm.
  • All prices for postage are based on the Royal Mail site based on weight.